Privacy Policy
At TSOL Group FAIR (accessible via tsolgroup-fair.com), we are fully committed to safeguarding your privacy and protecting your personal data with diligence, transparency, and in strict accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect personal information gathered through our website, and your rights in relation to that data.
1. Introduction
Your privacy is of paramount importance to us. TSOL Group FAIR prioritizes the confidentiality and security of personal information entrusted to us by users of our website. This Privacy Policy reflects our respect for your rights and our responsibility to uphold high standards of data protection throughout all our services.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all data collected through the website tsolgroup-fair.com. TSOL Group FAIR acts as the Data Controller in relation to the personal data we collect, determine the purposes and means of processing, and ensure your information is handled in compliance with all applicable laws.
3. Categories of Data Processed
We may collect and process several categories of personal data, including but not limited to:
– Usage Data: This includes information automatically collected through your use of our website, such as IP addresses, browser types, operating systems, referral URLs, geographic locations, time zone settings, pages viewed, and session durations.
– Account Data: When you create or manage an account on tsolgroup-fair.com, we collect data such as your full name, email address, mailing address, telephone number, and login credentials.
– Profile Data: Information concerning your activity on our website, preferences, saved items, browsing behaviors, and purchase history.
– Communication Data: We may record emails, contact forms, and chat interactions used to submit inquiries, feedback, or support requests.
– Technical Data: Includes details related to the devices used to access our platform, such as device identifiers, operating system versions, browser information, screen resolution, and system configuration data.
– Transaction Data: Information related to orders placed, payment confirmations, delivery specifics, billing details, and order history.
– Preference Data: Includes marketing preferences, consent to communications, interests in particular products or services, and responses to surveys or promotional campaigns.
4. Legal Bases for Processing
We rely on the following legal grounds to process your personal data:
– Consent: Provided when you voluntarily grant us permission for specific purposes, such as opting into marketing communications.
– Contractual Necessity: Processing required to fulfill our contractual obligations to you, such as providing products or services you have requested.
– Legal Obligation: Compliance with a legal or regulatory requirement.
– Legitimate Interest: Pursuing business objectives in a manner that does not materially affect your privacy, such as enhancing website functionality or improving customer service.
5. Your Rights
You have a range of rights under data protection law, including:
– Right of Access: You may request confirmation and a copy of your personal data we hold.
– Right of Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: Also known as “the right to be forgotten,” you may request deletion of your data under certain circumstances.
– Right to Restriction: You may request us to restrict the processing of your personal data where legally applicable.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure encryption protocols, access control policies, physical security arrangements, secure backups, and employee training programs oriented towards data protection best practices.
7. International Transfers
Where we transfer your personal data outside the European Economic Area (EEA) or other jurisdictions with data protection laws, such transfers are conducted under recognized legal mechanisms such as Standard Contractual Clauses adopted by the European Commission or other appropriate safeguards that ensure an equivalent level of protection.
8. Data Retention
We retain your personal data only for as long as is necessary for the fulfillment of the purposes outlined in this policy or as required by law. Generally:
– Account and profile data are retained while the account remains active and for a limited time thereafter.
– Transaction and financial data are retained for a minimum of seven years for legal recordkeeping.
– Communication data is retained for up to three years post-interaction.
– Cookies and technical logs are retained in accordance with our Cookie Policy or regulatory requirements.
9. Cookie Policy
Our use of cookies on tsolgroup-fair.com supports essential functionality and enhances user experience. Cookies are categorized as follows:
– Essential Cookies: Enable core website functionality such as page navigation and secure login areas.
– Functional Cookies: Remember your preferences and settings to improve usability.
– Analytics Cookies: Collect anonymous statistical data about usage and interactions to help improve performance.
– Performance Cookies: Track website usage to enable enhancements and adjustments for user optimization.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, we provide transparent information on the cookies used and obtain your explicit consent, where required, before activating non-essential cookies. You can manage your cookie settings via the cookie banner presented upon first visit or through your browser’s privacy settings.
11. Special Protections for Children Under 13
We do not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected inadvertently, we will take immediate steps to delete the data. Parents or guardians who believe that their child has provided us with personal information may contact [email protected] to request removal.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements, industry standards, or our practices. Where changes are material, we will notify users via prominent announcements on tsolgroup-fair.com or via direct communication. You are encouraged to review this policy regularly to stay informed about our data practices.
13. Contact Information
If you have any questions, concerns, or requests relating to this Privacy Policy or how we process your personal data, you may contact us at:
Email: [email protected]
Website: tsolgroup-fair.com
We are committed to upholding your rights and ensuring ongoing transparency and compliance with all applicable data protection regulations.
This Privacy Policy is written in alignment with the principles set forth under the GDPR and CCPA. Your trust is important to us, and we welcome your inquiries regarding the handling of your personal data.